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Shipping Policy
Shipping Costs and Methods
We ship worldwide for free via Israel post air mail with tracking number to insure package delivery.
Orders over $350 shipped with EMS free of charge (see table below for delivery times).
The package shipped to most countries is traceable by 17track.net. We use your PayPal shipping address as the delivery address, if order paid with Paypal. Please update the address before make the payment.
Delivery times in the table are for estimation only and don't include custom processing time, which are different in each country.
| Area | Carrier/Delivery time/Cost | |||
|---|---|---|---|---|
| Israel Post | EMS | |||
| Delivery Time | Cost | Delivery Time | Cost | |
|
West Europe*(Norway, Denmark, Sweden, Finland, France, Ireland, Belgium, Netherlands, Luxembourg, Switzerland, Germany, Austria, Spain, Portugal, Italy, Greece, England, etc.) |
14-23 working days |
Free |
3-6 working days |
$25 |
|
East Europe*(The Czech Republic, Slovakia, Poland, Croatia, Slovenia, Romania, Hungary, Russia, Ukraine, Latvia, Lithuania, Georgia Estoni, etc.) |
||||
|
North America (USA, Canada, Mexico*) |
||||
|
Asia (Korea, Japan, Philippines,*Vietnam, Thailand, Singapore, Malaysia, India, Kazakhstan, etc.) |
5-7 working days |
$30 |
||
|
South America (Columbia, Chile,*Peru,*Brazil,* Argentina, Venezuela, Ecuador, etc.) |
5-10 working days |
$30 |
||
|
Oceanica (Australia, New Zealand, etc.) |
||||
|
Central America (Guatemala, Jamaica, Mexico, Cuba, Dominica, Honduras, Costa Rica, etc.) |
||||
Handling time
Handling time is 1 business day (Friday, Saturday, and Jewish Holidays are non-working days) after the payment cleared and we received all relevant specification regarding your order. Handling time is for our warehouse processing and it is separate from the delivery time.
Thank you for understanding!
Customs duties and taxes
In consideration of our customer's benefit, we will try to ship your order by mentioned "Samples" by your request. However, Customs Duty is out of our control, and may be applied in some cases.
We always try to do our best to coordinate with you for the Customs Clearance.
However, Any Customs or Import Duties may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties its depends from country to country. We recommend you to contact your local Customs Office or your Import Agent for current charges before you order. We sincerely apologize for any inconvenience this may cause you.
Notice: If you choose the EMS express shipping, please remember to leave your contact number, this is required for express shipping.
APO/FPO/DPO Shipping
We apologize that P.O. Boxes and military addresses (APO, FPO) cannot be delivered. For the US territories, please leave a comment when you placing the order. For example, if you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section. Customers from Brazil should leave a message to provide us your 11-digit CPF as your custom needs it.
Delivery
Attention: Your parcel would be directly delivered to your local post office. Please take your tracking number and your personal ID to collect your items.
